How do AI virtual assistants compare to human concierge services?

dinastafi

Member
AI virtual assistants complement human concierge services by providing instant, data-driven responses to guest inquiries. While human concierges offer a personal touch, AI assistants ensure round-the-clock availability, multilingual support, and faster service. They work alongside hotel staff to enhance efficiency, ensuring guests receive immediate assistance whenever needed. The best implementations combine both AI and human services for an unparalleled guest experience.

source: https://www.blockchainappfactory.com/generative-ai-for-travel
 
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