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B2C (Business-to-Consumer) CRM helps businesses manage customer relationships. It is used by companies that sell directly to consumers. This type of CRM handles large numbers of customers and short sales cycles.
B2C CRM focuses on automation, personalization, and customer retention. It tracks customer data like purchase history and preferences. Businesses use this data to send targeted marketing and improve customer service.
Know More - https://telegra.ph/What-is-B2C-CRM-and-How-is-it-Different-from-B2B-CRM-03-12
B2C CRM focuses on automation, personalization, and customer retention. It tracks customer data like purchase history and preferences. Businesses use this data to send targeted marketing and improve customer service.
Know More - https://telegra.ph/What-is-B2C-CRM-and-How-is-it-Different-from-B2B-CRM-03-12