Christian11
Member
A chatbot is typically a rule-based program that follows pre-defined scripts to interact with users, often limited to specific queries and responses. They rely on decision trees and keyword recognition to function.
In contrast, an AI agent is a more sophisticated software entity capable of making decisions, learning from interactions, and performing tasks autonomously. AI agents use machine learning models, NLP, and other AI techniques to adapt and improve over time.
AI agents are often used in applications beyond simple customer service tasks, including virtual assistants, fraud detection, and personalized recommendations. They can also interact with other systems and handle more complex user requests.
SOURCE: https://www.inoru.com/ai-agent-development-company
In contrast, an AI agent is a more sophisticated software entity capable of making decisions, learning from interactions, and performing tasks autonomously. AI agents use machine learning models, NLP, and other AI techniques to adapt and improve over time.
AI agents are often used in applications beyond simple customer service tasks, including virtual assistants, fraud detection, and personalized recommendations. They can also interact with other systems and handle more complex user requests.
SOURCE: https://www.inoru.com/ai-agent-development-company